A Company You Can Trust - Your satisfaction is our TOP priority!
A Trusted Leader in Appliance Repair in the GTA
Care & Repair has been a trusted name in appliance repair across the Greater Toronto Area (GTA) for over a decade. With a team of certified technicians and unwavering commitment to customer satisfaction, we provide exceptional services at competitive prices.
Our Expertise
We repair all major household appliances, including:
- Fridges & Freezers: Efficiently restoring cooling systems, ice makers, and compressor issues.
- Dishwashers: Resolving leaks, malfunctioning controls, and pump problems.
- Stoves & Ovens: Diagnosing ignition problems, heating element failures, and control board issues.
- Washers & Dryers: Solving drain blockages, leaking issues, and motor malfunctions.
Our Values
At Care & Repair, our core values are rooted in:
- Integrity: We provide honest assessments and transparent pricing.
- Speed & Efficiency: We offer same-day repair services and prioritize urgent repairs.
- Quality: Our repairs are backed by up to a one-year warranty.
- Customer Focus: We treat every client with respect and provide personalized attention to their needs.
What Sets Us Apart?
- Experienced Technicians: Our technicians are highly skilled and certified, boasting extensive experience in troubleshooting and repairing various appliances.
- Free Diagnostic Service: We offer a free diagnostic service when you schedule a repair appointment, ensuring transparency and peace of mind.
- Competitive Pricing: We believe in transparent pricing and provide competitive rates for our services.
- Flexible Scheduling: We accommodate your busy schedule with convenient appointment times, including same-day services.
Choose Care & Repair for
- Experienced and certified technicians
- Comprehensive repair services for all major appliances
- Timely and efficient service
- Transparent pricing and competitive rates
- Excellent customer service and personalized attention
Poor Customer Service Experiences
Telephone Manner and Waiting Time Issues
Reviewers have reported frustrating experiences with the company's telephone manner, including long waiting times and rude responses from representatives. Some customers have been left on hold for extended periods, only to be cut off or ignored when they finally get through.
Unreliable and Dishonest Technicians
Technicians have been accused of being unreliable and dishonest. They have failed to fix issues, taken deposits without delivering results, and even disappeared with customers' money. In one case, a technician used a fake name, leading to a lack of trust and faith in the company's services.
Cancellation and Billing Issues
Customers have faced difficulties when trying to cancel appointments, with some being told they would be charged despite no service being provided. Others have been quoted different prices over the phone than what was advertised on the website, leading to confusion and mistrust.
Be the first to review Air Appliance Service.
Write a Review
