Building Your Dreams, One Room at a Time
A Family of Professionals Serving Ottawa and Eastern Ontario for Over 35 Years
Founded in 1986 by Luc Taillefer, TPH has been a cornerstone of reliable plumbing and mechanical services in the Ottawa and Eastern Ontario region. We take pride in our commitment to quality, responsiveness, and customer satisfaction, proudly serving both residential and commercial clients.
Qualified Expertise Across Diverse Industries
Our team of over 25 experienced and certified plumbers and technicians hold expertise in all aspects of plumbing, heating, and cooling. We specialize in:
Emergency Services
- Prompt response to emergencies, 24/7, 365 days a year
- Urgent repairs for leaks, frozen pipes, burst pipes, and more.
Technical Expertise
- Comprehensive repairs and replacements of boilers, coils, and plumbing fixtures
- Installation, maintenance, and repair of backflow preventers
- Comprehensive inspections and diagnoses using advanced technology
Specialized Services
- New construction and retrofit projects
- Specialty piping services including steam, hydronic systems, and glycol piping
- Camera sewer inspections and sewer pipe locating
Building Trust and Protection
- Emphasis on safety and adherence to industry regulations
- Transparent communication and project update practices
- Proven track record of completing projects on time and within budget
Our Mission
To deliver exceptional customer experiences through:
- Responsive and personalized service
- Skilled and knowledgeable technicians
- Unwavering commitment to quality workmanship
- Comprehensive solutions tailored to your unique needs
Staff and Service
The majority of reviewers are extremely satisfied with the staff and service provided by the company. Julie Desjardins, who gave the company 5 stars, commended the "very professional and knowledgeable staff" who were "quick to address any issues to ensure satisfaction". On the other hand, Stephen Grundy, who gave the company 3 stars, had a more mixed experience. While the company was able to get the job done, Grundy was frustrated with the long wait time (10 months) and difficulty getting in touch with the company by phone or email.
Reputation and Competence
Danny Green, who also gave the company 5 stars, praised the company's longevity and reputation, stating that "they are the best you can find in Ottawa" and that they only hire "the most competent plumbers in the industry". This suggests that the company has a strong reputation for hiring and training high-quality staff.
Challenges
Stephen Grundy's review highlights some challenges that customers may face when dealing with the company. Specifically, he mentions that it took 10 months to get the backflow installed, and that the company had to modify the installation twice to pass inspection. This suggests that the company may need to improve its communications and project management skills.
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